Last updated: Sunday, October, 26, 2025
LearnSimpl (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and online courses.
1. Purpose of This Policy
This policy is designed to comply with the Protection of Personal Information Act (POPIA), the Promotion of Access to Information Act (PAIA), and other applicable South African laws.
By using LearnSimpl.com, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information when you visit or interact with our platform:
a) Information you provide directly:
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Name, surname, and contact details (email, phone number)
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Account login credentials
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Course enrolments and progress
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Payment details (processed via secure third-party payment providers)
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Support requests or communication history
b) Information we collect automatically:
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Device type, browser, IP address, and general location
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Pages visited, time spent, and interactions on our site
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Cookies and analytics data (to improve your learning experience)
We do not collect or process special personal information (such as race, religion, health, or biometric data) unless required by law or with your explicit consent.
3. How We Use Your Information
We use your personal information to:
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Create and manage your LearnSimpl account
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Provide access to courses and certificates
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Process payments and transactions
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Personalise your learning experience through AI-based recommendations
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Communicate updates, course reminders, or promotional offers (you can opt out anytime)
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Improve our platform, analytics, and support services
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Comply with legal and regulatory requirements
4. Lawful Basis for Processing
We process your information only when we have a lawful reason to do so, such as:
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Your consent (e.g., when signing up or subscribing to newsletters)
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Contractual necessity (e.g., delivering a purchased course)
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Legal obligations (e.g., tax or audit compliance)
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Legitimate interest (e.g., improving platform functionality or preventing fraud)
5. Cookies & Tracking
LearnSimpl uses cookies to enhance your user experience, remember your preferences, and collect usage analytics.
You can control or disable cookies in your browser settings, but some site features may not function properly if you do.
6. Information Sharing & Disclosure
We only share your information where necessary to deliver our services, such as:
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Payment processors (for secure transactions)
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Learning management tools and service providers (hosting, analytics, communication)
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Legal authorities if required by law
We do not sell or rent your personal data to third parties.
7. Data Storage & Security
We use secure, encrypted systems and follow industry-standard measures to protect your data from loss, misuse, unauthorised access, or disclosure.
All personal data is stored in compliance with POPIA and, where applicable, GDPR-level standards.
8. Cross-Border Data Transfers
If your data is processed or stored outside South Africa, we ensure that adequate protection measures are in place consistent with POPIA (for example, in countries with equivalent data protection laws or through binding agreements).
9. Your Rights Under POPIA
As a data subject, you have the right to:
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Request access to your personal information
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Request correction or deletion of inaccurate or unnecessary data
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Withdraw consent at any time (where consent was given)
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Object to the processing of your data for direct marketing
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Lodge a complaint with the Information Regulator (South Africa)
Information Regulator:
Website: www.justice.gov.za/inforeg
Email: complaints.IR@justice.gov.za
10. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
11. Children’s Privacy
Our platform is intended for individuals 18 years and older.
Users under 18 must use the platform under a parent or guardian’s supervision and consent.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
The updated date at the top will indicate the latest revision.
Continued use of the platform after updates means you accept the new terms.
13. Contact Us
If you have any questions, requests, or complaints about this policy, contact our Information Officer:
Information Officer
LearnSimpl
Email: info@learnsimpl.com
Cape Town South Africa